196+McQueen

Preparing Students to Use Online Tutoring Services at Bryant & Stratton College Cleveland Downtown Campus || Gregory McQueen, Bryant & Stratton College Cleveland Downtown campus, Ohio, United States, cd.mcqueen.gregory@mail.bryantstratton.edu Mary Skinner, Bryant & Stratton College Cleveland Downtown campus, Ohio, United States, cd.skinner.mary@mail.bryantstratton.edu || This presentation will discuss how we train students and faculty in the use of Smarthinking online tutoring services at the Bryant & Stratton College Cleveland Downtown Campus Library. The presentation will address the problems we have encountered with students' trying to access this online resource. This presentation will cover areas such as screen logins, using the browser (for those who lack basic information technology skills), and the submission of writing assignments. This presentation will discuss how students sometimes are confused when interacting with the Smarthinking interface and how we address this confusion by providing individualized instruction with visual examples.
 * **Submission ID 196** ||
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This presentation will also address the problems that faculty have in helping their students with the use of Smarthinking. We have found that faculty members do not have student-level access to the Smarthinking online services, which has become a major problem for faculty. The presentation will discuss how our Smarthinking training package, designed to be used in the library and in the classroom, helps students and faculty become more comfortable when accessing this online tutoring resource. || General Session Forum All ||
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