202+Scioscia

Bringing the Tables and Chairs: the Necessity of Tutors in Online Academia || Candice Kaup Scioscia, Berkeley College, New Jersey, United States, cmk@berkeleycollege.edu Roseann Torsiello, Berkeley College, New Jersey, United States, rtt@berkeleycollege.edu || For students attending online classes, they can feel as though they work in a vacuum. Professors and students are names and links, conversations occur in chains, and without some well-placed sideways punctuation, you can never be entirely certain if a fellow student is smiling at you. Similarly, you will never happen to walk by the campus academic support center and see the tutors and students in there. Instead, online tutoring centers need to bring the tables and chairs to the students.
 * **Submission ID 202** (NOTE: Withdrawn, do not edit -byk 3/26) ||
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Online tutoring allows students to feel more like a part of their school’s community. Tutors are often perceived to exist between academics and administration, offering support and help with a variety of issues and concerns – both academic and non-academic. Online tutoring also offers an opportunity for students to enhance their online collaboration skills, an ability that is required in many contemporary jobs. They can’t just convey confusion with a furrow of the eyebrows at the tutor across the table from them; instead, they must decipher how to best phrase their issue in the chat room, instant messaging program, or next email. How can online academic support centers best make use of these unique moments and their unique academic role? What measures do we use to determine effectiveness and success? || General Session Panel Discussion All ||
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